Privacy Policy

1. Privacy and Compliance Commitment

At Seamless RCM, we prioritize the privacy and security of your sensitive medical information. Our commitment to confidentiality is unwavering, as we strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) and all related medical billing and coding regulations.

HIPAA Compliance

Seamless RCM is fully compliant with HIPAA regulations, which set the standards for protecting sensitive patient information. Our commitment to privacy and security is embedded in every aspect of our operations, from the technology we use to the processes we implement.

Medical Billing and Coding Regulations

Beyond HIPAA, Seamless RCM adheres to all applicable medical billing and coding regulations. We ensure our practices meet and often exceed industry standards, safeguarding the confidentiality and integrity of your medical data.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, mailing address, and other identifiable details you provide.

• Health and Billing Information: Limited patient-related data necessary for delivering our revenue cycle management services.

• Technical Data: IP address, browser type, device identifiers, pages visited, and website interaction details, collected through cookies and similar technologies.

• Communication Data: Details you provide when communicating with us, including customer support inquiries.

3. Staff Training and Ethical Practices

Ongoing Training

To maintain excellence in privacy and ethical practices, our team members undergo regular training sessions. These cover the latest updates in privacy laws, cybersecurity, and healthcare data protection best practices.

Industry Ethics

We emphasize maintaining the highest ethical standards across all operations. Every Seamless RCM team member is trained to understand the responsibility and gravity associated with handling medical and personal data.

4. How We Use Your Information

We use the information we collect to:

• Provide and manage our services effectively

• Respond to your requests and support inquiries

• Communicate updates, offers, and important information

• Improve our website, services, and overall customer experience

• Ensure regulatory compliance and operational security

5. How We Share Your Information

We do not sell, trade, or rent your information. However, information may be shared with:

• Authorized Service Providers: Third parties who support our operations (e.g., IT services, legal advisors) under strict confidentiality obligations.

• Regulatory Compliance Authorities: As required by law or to protect our legal rights.

• Business Transitions: In the case of a merger, acquisition, or asset sale.

6. Data Security Measures

Secure Technologies

We employ state-of-the-art technologies to secure your data, including secure servers, firewalls, and advanced access control mechanisms.

Encryption Protocols

All data transmissions are encrypted using industry-standard encryption protocols to protect the confidentiality and integrity of your information.

7. Your Rights and Choices

Access to Your Information

You have the right to access, correct, or request deletion of your personal information. For such requests, please contact our Privacy Officer at info@seamlessrcm.com

Opt-Out Options

If you wish to opt out of certain communications or data uses, please notify us, and we will promptly honor your preferences.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can control cookie settings through your browser preferences.

9. HIPAA Compliance Overview

Seamless RCM is committed to full compliance with HIPAA regulations, ensuring the highest level of protection for all protected health information (PHI) we handle as part of our services.

10. Third-Party Websites

Our website may link to external websites. Seamless RCM is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of these sites.

11. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. Updated versions will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact:

Seamless RCM

Email: info@seamlessrcm.com

Phone: [Insert Phone Number]